The Motor Vehicle Dealer Board can issue subpoenas under which condition?

The Motor Vehicle Dealer Board has the authority to issue subpoenas specifically to investigate written complaints. This power is essential for the board to gather necessary evidence and information related to complaints submitted against dealers or activities within the motor vehicle industry. By issuing subpoenas, the board can compel the production of documents or the testimony of witnesses relevant to these complaints, ensuring thorough and fair investigations.

Other circumstances, such as requests from dealers or public members, do not fall under the established protocols for issuing subpoenas by the board, as their primary focus is on addressing and resolving complaints and potential violations within the industry. Additionally, issuing subpoenas solely during hearings would limit the board’s ability to conduct comprehensive investigations before reaching a hearing stage. This underscores the board's proactive role in maintaining ethical standards in the motor vehicle market.